Refund Policy
At SoftwareDeal.in, customer satisfaction is our priority. Please review our refund policy below:
1. Digital Products (Software Licenses)
- Digital products such as software licenses (Microsoft, Adobe, AutoDesk, etc.) are non-refundable once delivered.
- Due to the nature of digital goods, all sales of software keys and licenses are final. Once the license has been issued, it cannot be returned or exchanged.
- Customers are advised to review the product details carefully before completing the purchase.
2. Defective or Incorrect Product
- If you receive a defective or incorrect product, please contact us within 7 days of delivery at support@softwaredeal.in. We will investigate and offer a replacement or correct the error if applicable.
3. Cancellation Policy
- Orders may be canceled before the product key or license is delivered. Once the key is issued, cancellations are not accepted.
- If a customer wishes to cancel an order, they should contact our support team immediately.
4. Refund Eligibility
- Refunds will only be issued for products or services that are canceled before the delivery of the software license or physical shipment.
- Refunds, if approved, will be processed within 7-10 business days.
5. Contact Us
- For any questions related to returns or refunds, please contact our support team at +91 9322 824 457 or email us at support@softwaredeal.in.